Project

Net-D-Sign is a carrier-independent provider and realizes individual hosting infrastructures for its customers - from simple web hosting to a dedicated infrastructure and private cloud.

As part of the data center site reorganization, Net-D-Sign has relocated its main data center to EMC HostCo without interruption.

Interview mit Jörg Schumann, CEO Net-D-Sign GmbH

Please briefly describe your company.

Net-D-Sign is an IT and Internet service provider and, in addition to strategic IT systems consulting, offers comprehensive support in the areas of IT infrastructure, IT security and data security. In addition, Net-D-Sign is a local internet provider at BusinessCampus Munich: Garching. With its focus on this location, Net-D-Sign offers individually tailored provider and hosting solutions.

How did you hear about the EMC HostCo?

Due to planned restructurings at one of our suppliers and the associated omission of a data center area, we considered options for a relocation of our data center infrastructure. We are in the market analysis for carrier-neutral and ISO27001 certified data centers in the Munich area as well as the provisional network planning became aware of the location of EMC HostCo.

What was the key reason for choosing EMC HostCo?

A high level of reliability and high availability among our partners is the decisive criterion for us, because that's exactly what our customers expect from us. Of course every supplier promises exactly these important cornerstones on paper - but in our almost 20 years of experience we unfortunately had to experience that some data centers could not deliver the promised redundancy and reliability.
At EMC HostCo, we were able to see in advance in detail that the problems of other data center operators are not to be expected there. In addition, the EMC HostCo as well as the Net-D-Sign is an owner-managed company, where the owners for the quality of the services offered.

A DC move for a company like yours, whose customers expect 100% availability, is a particular challenge. How did this process work in collaboration with EMC HostCo?

From our many years of experience with our customers and our own projects in relocations in the data center area, we know that especially the detailed planning and coordination with the partners is crucial for a successful outcome. The EMC HostCo has proved to be an absolutely reliable partner, which also responded to our individual needs and supported us already in the initial planning phase.

What special attributes do you expect from a professional colocation provider?

Transparency of the technology used and the intended procedures, if something does not work as planned. Here you should have nothing to hide and play with open cards and give the customers the necessary insight.

The consideration and implementation of individual customer requirements are further important points. Since each customer usually has slightly different requirements and processes, customers should not be forced into a pre-defined inflexible schema of the provider. Especially in this day and age, customers often have to be able to react quickly to individual situations and, for example, adapt to current market conditions or implement new technologies. This also requires an agile partner who, on the one hand, understands the customer situation and, on the other hand, can implement the necessary adjustments quickly and unbureaucratically.

As always at the end: your wishes to the EMC HostCo?

The big cloud providers are sometimes with very aggressive prices in the market - there, however, many do not know where the data actually lies. Against this background, we want the highest possible price stability so that the solutions for a "private cloud" remain within a calculable framework.

And, of course, we want EMC HostCo to maintain and continuously improve on the high technical standard.