Customer Information and Ticket System (CITS)

  • Visualization of customer-specific definable live data
  • Consumption and billing data
  • Historical data
  • Ticket system with templates

A mental hurdle in IT outsourcing projects is to seemingly lose "control and visibility" about one's own IT and only to get relevant information through bureaucratic channels.

With our CITSystem we solve this problem completely.

You will receive comprehensive information about your systems and a perfectly tailored ticket system for daily communication.

Ticket System

Daily processes - processed in a customer-friendly way

The following tickets are available in the EMC HostCo ticket system :

  • Visitor registration and booking of meeting rooms
  • Registration for biometric registration
  • Cross Connect commissioning
  • Booking power connections for racks
  • Remote Hands Order
  • General Inquiries


Apply for your own ticket account at:

Customer Information System

Data center data available online

Our customer information system provides customers with direct data from their data center area:

  • video data
  • access data
  • temperature data
  • electricity consumption
  • General data center data

We coordinate the respective information requirements with the customer in accordance with data protection in an individual customer agreement.

Please contact us for more information.

Further information from the topic area


The 3C Connect, Carrier and Cloud strategy

We solve your requirements vendor neutral.

The 3C Connect, Carrier and Cloud strategy
Find out more


Housing rates Fix, Flex, and Pro

The choice is yours: The EMC HostCo Housing tariff models.

Housing rates Fix, Flex, and Pro
Find out more


Data center services

Your need formulates our answer.

Data center services
Find out more


We check your data center

On site, without obligation and free of charge.

We check your data center
Find out more

We are happy to help.

Bernhard Huter

We, the team of EMC HostCo and myself, would like to convey our enthusiasm for data center and colocation .

Talk to me, I'm glad!


EMC HostCo GmbH

Elisabeth Selbert-Str. 7 · D-80939 Munich
Tel .: 089 890 547 2-0 ·

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